We will usually dispatch your purchase first class within 1 – 2 working days.
For overseas delivery, typically you can expect your item to arrive after around 7 – 10 days. However it is possible for delivery to sometimes take 3 – 4 weeks if your item needs to go through customs.
I am happy to ship worldwide and will do so between 1 and 3 days of receiving payment.
Please be aware that I am in the UK. If you’re not, then delivery could take a while!
Delivery times are beyond my control and I can take no responsibility for delays caused by the post office or customs. Goods sent to the US, for example, take on average 2 weeks to arrive, though it can be quicker and often longer – there seems no rhyme nor reason behind varying delivery times! Traffic conditions, the weather, industrial action and volume of seasonal mail can all have an adverse affect on delivery time. Please play safe and order well in advance to take the above into account.
Please bear in mind that deliveries are often slower at busy times of the year such as Christmas. Do not expect items to arrive in less than 2 weeks as it is more likely to be 3. Furthermore, the post office will not consider an item as lost until 30 days from date of shipping have passed. IN the event of your order not turning up, I can’t offer a replacement or a refund until these 30 days are up.
I do not provide tracking unless requested prior to placing an order. The post office has an additional charge for tracking and not all countries have a tracking agreement with the UK. Therefore, if you require your order tracked you need to arrange this with me IN ADVANCE of placing your order.
(Tracking to the US is $9.50).
REFUNDS AND EXCHANGES
We do everything we can to ensure your purchase will reach you in good condition.
If you are unhappy with your item, please contact me so that we can discuss a refund or replacement.
Please do get in touch if you have any problems with your order.